Draft | December 1, 2023 62 <br /> <br />Goal 17: Provide comprehensive public services and community resources responsive to the needs of the community. <br /> <br />Policy Action Feasibility Timeframe Cost <br />Implemented <br />By <br />A: Code <br />Amendment <br />B: Program/Project <br />C: Community <br />Partnership <br />Related to <br />Existing <br />Plan/Project <br />17.1 Address Present <br />Confusion about <br />Service Providers: <br />Assist River Road and <br />Santa Clara residents <br />by providing <br />information about <br />current service <br />providers so there is <br />clarity about which <br />agencies provide <br />services where and <br />how to contact them. <br />17.1.1 Educate residents about what <br />agencies are serving them and how <br />they are funded. Publish and make <br />available a compendium of service <br />agencies in River Road and Santa Clara <br />and their contact information. <br />Easy Long $$ Community <br />City <br /> <br />B, C <br />17.1.2 Identify and publicize a single <br />office (may be the City Manager office) <br />that residents could use as a resource <br />when they have questions or concerns <br />vis-à-vis their available public services. <br />Difficult Long $$$$ City B <br />17.1.3 Address the confusion of who <br />owns and maintains infrastructure <br />(hydrants, streetlights, water lines) as <br />annexations proceed. <br />Moderate Long $$ Community <br />City <br />EWEB <br />C <br />17.2 Essential Public <br />Services (safety, <br />water, fire): As <br />neighborhoods <br />evolve, strive for <br />equitable provision of <br />essential public <br />17.2.1 Review current service <br />provision and adopt a plan of action <br />that addresses coordination, <br />improvement, and/or potential <br />transition of essential services as River <br />Road and Santa Clara neighborhoods <br />evolve. <br />Difficult Long $$$$ City <br />County <br />Service <br />Providers <br />B, C