1 place calls when they want to; when they are connected, voice call quality does not meet <br />2 customers' expectations or the customers do not choose when to end the call; or, the call simply <br />3 drops (disconnects) without notice. When a gap in service exists for data communications, the <br />4 data experience is not instantaneous or is much slower than the customer requires or the PCS <br />5 network is designed to allow. <br />6 A large and growing percentage of households are using only wireless communications <br />7 devices for their communications needs. Fifty percent of Americans use their wireless phone as <br />8 their sole or essentially sole communications device. The percentage of wireless calls placed from <br />9 within a building is high and rapidly increasing. The importance of reliable in-building coverage is <br />10 illustrated by the numerous E-911 calls placed from wireless devices. The FCC estimates that <br />11 70% of E-911 calls are made from wireless devices, and the percentage is growing. It is essential <br />12 to provide reliable in-building service in the area around the proposed site. <br />13 1 have analyzed the current radio frequency design and coverage studies for AT&T's wireless <br />14 communications network in the greater Eugene area. I have determined that there is a significant gap <br />15 in coverage in AT&T's 700 MHz, 850 MHz, and 1900 MHz Personal Communications Services ("PCS") <br />16 networks in the vicinity of Amazon Drive and Fox Hollow Road. <br />17 The significant gap in coverage is depicted on the attached EG46 - Fox Hollow RF Justification <br />18 ("RF Justification") and on the attached EG46 - Fox Hollow RF Justification Addendum ("Addendum"). <br />19 The significant gap in AT&T's PCS network is described as follows: <br />20 TABLE 2.1 SIGNIFICANT GAP IN COVERAGE <br />Geographic Area <br />From <br />To <br />Description of Gap <br />E. Amazon Dr. and <br />Hilyard St. on the <br />Snell St. on the <br />Unacceptable quality <br />W. Amazon Dr. <br />north <br />south <br />of indoor and in <br />(and the surrounding <br />vehicle service on <br />areas east and west of <br />and around this 1.3 <br />Amazon Dr.) <br />mile stretch of <br />Amazon Dr. <br />Declaration of Vicki Littlefield Page 3 <br />CU 14-3 <br />